From the Boston Globe:

For starters, when you arrive, you’d better remember which gate BoltBus leaves from because it isn’t listed on the station’s monitors. A Bolt spokeswoman said she was hoping station management would correct the omission quickly.

Boarding was amazingly orderly and cool. Bolt says one of its big selling points is that it guarantees you’ll get on the departing bus you bought a ticket for because the company won’t oversell seats like its competitors do. That means you don’t have to arrive at the station an hour early during popular travel periods and stampede when the bus door swings open. BoltBus asks passengers to show up at least 15 minutes early and it boards in batches based on when you bought seats, with early birds getting seated first. That’s how it worked this morning, and it was smooth. Still, some riders on today’s 7:30 a.m. bus showed up 30 minutes early and queued up at Gate 21. Creatures of habit, perhaps.

Previously: 1$ Bus Tickets.